When calling the phone, the Internet disappears. Find out what to do if the ADSL Link disappears. Trying to eliminate the problem yourself

All Internet users dream of his uninterrupted work. Unfortunately, everything that can be disconnected in the technique is necessarily disconnected at the most inopportune moment. This may cause the nervous breakdown, and it is necessary to understand the problems with the connection in order to eliminate them in a timely manner.

The most elementary reason for disconnecting the Internet, which must be checked first - viral activity in the system. It will help a thorough check of the computer by antivirus. Small looks, harmless files can shop in it and not only the network to outlines, but also important components of the OS. Even powerful check programs can skip pests, so use several different antiviruses. Details in the article "". If the computer is connected to the network via an ADSL modem, then there may be several reasons for a bad connection. The dynamic IP address of the computer must vary once a day. At this time, the subscriber's connection to the network is interrupted. Such a gap is not noticeable for the user if its modem is combined with a router. The communication breaks lasts a few seconds during which automatic reconnect occurs. There is no message about it on the screen.


Today it is quite rare when accessing an ADSL modem, the telephone line is not highlighted. Nevertheless, a direct connection of the phone is not through a microfilter or splitter. When talking in the tube, hissing and crackling will be heard if the modem is turned on. The reconnect is completed when the incoming call is received, the number set and when the user lifts and puts the tube. In any case, during communication on the phone, access to the Internet will not be closed. When using the GSM network, data on free channels are transmitted by the GPRS protocol. Higher priority is given to voice messages. In case of increasing the number of subscribers who want to talk, there are no free channels, Internet access is closed. The communication rupture causes messaging, sending USSD commands, solution of the phone holder to perform an outgoing call. A much better situation in 3G networks. Compared to the GSM network, the quality of their connection is better many times. They became a possible simultaneous voice communication and data transmission. In such networks, traffic is less than and caused by the low cost of unlimited mobile Internet. If the subscriber is in motion, it moves from one station to another. Some of them do not support 3G. Stop access can at the time of changing stations. Interruption sometimes produce forcibly cellular operators. Internet access via Wi-Fi is interrupted when a distance of 10 meters from the source is removed. The frequency with which the router emits a signal - 2.4 GHz. It is approximately equal to the light source frequency. It is easy to overlap with some subject, for example, a wall, so the reception of the signal becomes unstable.


Access to the Internet through a vitu pair is interrupted by the fault of the provider or the subscriber if the network card is faulty. Providers periodically conduct preventive work. The cable between the station and the subscriber may be damaged physically on any plot. Replace your network card if it is spoiled. When buying, consult with the experts, the card can conflict with other devices. Overheating of the processor, the power supply does not cope with the load, the presence of dust in the system unit, not enough RAM - can also serve as a "bad" Internet.


Check the connection settings. Reinstall the operating system. Bad connection not eliminated? So, call the provider, perhaps it has been established control over MAC addresses. After the message of the support service of the new MAC address, the connection with the Internet will resume. In any case, the call to the provider is worth it. Motes on the line will soon be eliminated.

If there is no possibility or do not want to talk, subscribers resort to different ways.

The simplest reason why it is impossible to call the subscriber - it turns off the phone, or the subscriber itself is out of the network area.

If the call passes, but the subscriber does not remove the phone, it is possible that he cannot / does not want to talk, or his smartphone is in silent mode, or a person used the capabilities of his smartphone by choosing the "Priority" option. For example, such an opportunity have the owners of Sony devices - adjusting the volume of the smartphone, you can select one "without sound" modes, "priority", "sound". Just the "Priority" option allows you to filter calls, passing only those in the notebook.

The "black list" formed by the Subscriber will not give him to the unwanted people. If only one beep passes with an outgoing call, and then the call is reset, probably the calling got into such a list; Or he hears short beeps, as if the number is busy, or the message "Subscriber's device is turned off or outside the network area."

This type of communication is not available for the subscriber. What does this mean? - www.Syt / All_question / Other / 2016 / APRIL / 72499/187718

And another picture, if the outgoing call is reset immediately, and the calling does not hear any beep.
In this case, it is possible that the subscriber took advantage of the services cellular operator and turned off all incoming calls; I connected the service "Prohibition of receipt of calls in roaming." In this case, the subscriber can receive SMS messages (that is, they can reach the subscriber), if not turned off and their.

The "Prohibition" service (the so-called "black list"), not only incoming, but also outgoing, is offered to connect all cellular operators.

After the service is connected, you can independently contribute to the list for unwanted calls. Block the unwanted number forever is also possible.

The inability to reach the subscriber may be due to the fact that it has the iVoICeCallMaster program installed, with which all unnecessary or unwanted numbers are redirected to a sim card that simply does not work.

There are cases when you can not get through to the subscriber, because in the settings of its smartphone, the "blocking of incoming / outgoing calls" is enabled.
For iPhone, it helps in the settings to enable the "Show My Number" option to pass the calls.
If the problem with your smartphone is that it does not miss outgoing calls, it can be restarted (it is useful to occasionally do it), as well as turn off / enable the 3G function (it is possible in the "raw" firmware).

For the Android operating system, a program has long come up with a program that cuts off unnecessary incoming calls or redirects the caller to voicemail. The program is called the Current Caller ID and is suitable not only for smartphones, but also for tablets. To take this opportunity, the Current Caller ID application must be installed on your gadget.

On the Internet there is an opinion that simply included the "Black List" option, without specific numbers in it, does not allow you to reach the subscriber, and only when it is turned off, calls pass, but this is a single opinion that needs verification.

android.

Many users face a problem when phone either android tablet starts to capricious. It seems that nothing happened that could cause a malfunction, and it works not as it should.

For example, problems with the fact that it is constantly either periodically breaking or the challenge itself ends. The reason why may be:

1st: Software failure - i.e. The problem lies in the failure software

2nd: Hardware failure - i.e. The problem lies in the "hardware" (that is, it is required to replace or restore the spare parts of the gadget)

However, do not rush to get upset - in 90% of cases with problems connections when calling smartphone A EY tablet and on the basis of Android is to blame software failurewhich you can completely fix on your own.

Correct the program failure:

Method 1.Pretty simple - come in "Settings", find there "Backup and Reset"in which you choose full reset Settings with deleting all data. Be careful, the use of this method is often effective, but entails the removal of all photos, contacts, passwords, music, games, video, and in general, all the information stored on your smartphone E or tablet E. Therefore, pre-save everything you need by connecting the gadget to the computer. If this method does not suit you, or if the problem is not eliminated after it, see Method 2..

Method 2..

Based on solving problems with communication and network reception telephone ov i. tablet OS based on Android by introducing additional software. Utilities controlling all processes inside gadgets. Today, there are quite a lot of them, however, the fewer functions contain an application, the greater, as a rule, it is effective. Best controls the system functions, adjusts, and fixes everything possible mistakes Settings and synchronization is small, and easy to handle, free utility for Android devices. Download app from Google Play and watch it additional options In the description you can. After installing the application, it remains only to run. Next, from you, in principle, nothing more needs. The application will fully take control of the device functions. (By the way, in addition to all other things, the gadget will begin to charge 20% faster, and it will also significantly increase its productivity, which will reflect on the boot speed and work of all applications, games, and the system as a whole. On average, after scanning, the system works on 50% faster.)

  • In addition, it is worth cleaning the system with a normal antivirus. Best, with this task copes kaspersky Anti-Virus , download which you can. Unlike the Multi-Cleener, the "Kaspersky laboratory" software is paid, because you do not have any opportunities to install such protection, this step can be skipped ...


Method 3.

Changing the software device, or, as it is also called "Pere firmware ".This method, as a rule, requires certain skills and is solved by means of contacting the service center. To independently implement this task, you need to contact the manufacturer of your device, download the utility needs for the firmware and the firmware itself, after which reinstall it on your gadget.

If not one of the ways did not bring the results, unfortunately, you will have to contact the service center for repair and yours tablet A EY smartphone a.

A conversation (call) when calling from a smartphone or Android tablet.

Unstable Internet work using ADSL technology is usually associated with a drop of a Link DSL. In 95% of cases, this problem occurs due to a poor-quality telephone line and / or when the modem connection is incorrectly in the apartment.

The remaining 5% comes on a malfunction failure or subscriber equipment (faulty modem or splitter). In this article I will try to tell you how to make a connection more stable.

Trying to eliminate the problem yourself

If you notice, because of an unstable link, you can try to eliminate the problem yourself. Here are some tips:

  • Check in your apartment, whether the modem is connected correctly. You can see the connection scheme. Very often, subscribers install an additional telephone in the section of the circuit in front of the splitter, the result - the link disappears when the phone is removed. Why? Shot tube \u003d short circuit;
  • Check all the twists of copper wires in the apartment, perhaps contact somewhere is not very good. If you find such a connection, clean the wires, connect and clog the cleaner with an insulating tape;
  • Perhaps the splitter is faulty. To understand, if this, connect the line from the telephone socket directly to the modem and watch it.

If the methods described above did not give results, contact the technical support of your Internet provider, they will send an electrician to troubleshoot. Believe me, do something else on your own, you will most likely fail.

A little theory, or why DSL disappears

On each ADSL port submitted with PBX to the telephone line, an ADSL profile is installed. This profile defines a link speed, that is, the speed on which the modem is shrink. And if a line of poor quality, then it will not withstand that profile that requires a line of better quality or less extent. I understand, it is difficult to understand, but you really try.

What's the point? Yes, that if the profile is not withstanding, the link will constantly disappear, because The modem tries to slip on the profile that is set on the port.

I will give an example. On the screenshot below the Status tab, from the ADSL Web Interface Modem D-Link. 8128 Kbps - this is the speed on which the modem was linked. A profile on the port is exhibited 10,000 kbps. Link will fall.

In such a situation (and in general, almost in all situations), problems with the line can be solved by changing the profile, to more suitable for your bodies. lines. True, there is one but! Link speed should be at least 1 Mbps above speed tariff plan Subscriber. And of course, only the staff of those can make it. Support (with the help of special software with which they moderate equipment on PBX). Well, if you are a subscriber, then you will easily come down for your own, shining such information when you call the same. Support.

Return to the screenshot. I put 8064 kbps profile on the port. Everything! Now the connection will be stable. For the time being, of course, until the parameters of the line are even worse.

Thank you all for your attention. Questions?

Comments:

Georgy. 2014-10-30 03:08:01

Hello! There were three questions. I live near Petersburg, Rostelecom ADSL is connected, but it often cut down even at 4 Mbps speeds. Advised to move to the speed of 2 Mbps due to the fact that the channel does not withstand the load. But now this Internet is cut down through time or does not connect at all, the DSL constantly flashes. In TP, they said that there is a signal and need to check my equipment, although I have already checked the working modem and a working router. In a nearby house, the same Internet works fine with these modem. 1st question - can the speed affect the DSL connection ruptures? 2nd question - how and where to set speed on the port described in the article, and will it help? 3rd question - Is it worth tormented by TP with checks of cables in the attic at home?


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Admin. 2014-10-30 08:38:02

1. On the ruptures affect the load on the line when the modem is trying to slide on the speed that the line does not withstand. The answer is yes, you can and so to speak.
2. The speed can only set the TP provider, you already have 2 Mbit, once they advised to reduce the rate of tariff plan. The answer is, it will most likely help, but the speed will have to be lowered.
3. Problems are most likely to just with the line, but to torment the provider or not - to solve you. The length, integrity and general condition of the copper pair are three whales on which ADSL is held. Call in TP and give a request, in any case, it is worth.


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