Movement of the package of Ukrposhta. Tracking Ukrposhat. Non-standard situations with shipment delivery and how to solve them

On this page, you can trace the parcel, registered letters, special postal bags M, estimated sheets sent through Ukrpoch. To track the recipient, you need to know the track number provided by the supplier. The resulting code (13 digits) is introduced into a special Count Service. After that, information about the status of the order will be available.

An example of input: CV700362600CA, 01180159OVB.

Search by track number


Service promptly and just track the goods along the track number. Mail of Ukraine State operator, whose specialty internal and international delivery of mailing of various formats, weight and delivery addresses. The updated network of offices allows you to send and get correspondence, parcels and small packages (up to 1 kg) in each settlement. Due to the computerization of mail, the client is aware of where the package.

Each shipment, incl. By registered letters, assign a unique track code. Issued to the sender after full packaging and payment of all services. This number is transmitted to the destination for tracking the order locomotive.

Sending cargo is traced in a similar way, i.e. Through the number in the receipt. The recipient or the sender is enough to enter it into the form and click the "Track" button. For information about the status of sending according to the name, this will be available only after shipping departure to the post office.

Short System Response Codes

The terms of delivery are stipulated, the supplier sends ordered products to the client. The customer is recommended to make a query of the Track code, inscribed in the check, issued by the postal operator. Aliexpress, Ebay, Rozetka, Molly without reminders provide code. In the absence of confidence in the supplier, it is recommended to initially indicate the need to provide an identification number.

The world code for tracking consists of thirteen digits. Follow the send status conveniently, if you follow the following procedure:

  • Step number 1: Select the service delivery service to the recipient. The site's main page represents a list of transport carriers. These companies implemented the process for tracking mailing;
  • Step number 2.: Entering the transport code (13 digits) in shape above. To increase the ease of use of the service, four trace options will appear below;
  • Step number 3.: The final stage is to study the satisfaction of the parcel or letters. By clicking the "Track" button, the client will receive full information about the status in 3-4 seconds.

Types of codes for mailing tracking

According to the standard S10 of the World Postal Union, Tracking Number is assigned to each parcel, sending and registered mail. The presence of the Code allows you to track cargo over an online search.

UKRPOSHTA Tracking - two types of formats:

The first option contains a digital and alphabetic set. The letters "R" means the labeling of small packages. The letter "C" indicates the identification of the parcel, in which the customer can trace the delivery status. Digital set - not a repetitive number of characters and numbers. Relevant designations, both in international and internal format. The abbreviation "UA" means the state code in the World Format - Ukraine.

International shipments

International departure of Ukrposhta to track load can be used by the same mechanism specified above. The number is assigned to the parcel after adoption at customs and transmission to further send to the regions of the country.

To track location, it is recommended to use the services of the service " Check-Track" You can enter Delivery Delivery Details in the search graph. After pressing the "Track" button, the client will receive information reliable on the request day after 3-4 seconds.

The service will show information about such types of mail:

  • letter of a custom format;
  • letter marked "notification";
  • transfers in monetary equivalent;
  • bandera;
  • parcels;
  • packages;
  • secure;
  • bags m;
  • postcards.

Attention: Standard letter format by the system is not indexed!

Geoposition for tracking postal parcels and letters, this is the capital of Kiev and other regions of Ukraine. Ukrposhta Track the letter by number on the portal is less than 1 minute.

Recipients are offered two ways of delivery:

  1. In the nearest post office to the client. The package will be transferred to the office where the customer will be able to pick it up;
  2. Through the courier delivery service. This is pre-indicated the address of the recipient. Parcel or letter courier will deliver on a convenient day and time.

Important: To obtain parcels or letters with notification, you must have a passport with yourself. If the official representative is applied on behalf of the recipient, then the passport is made and the corresponding power of attorney.

In the absence of sending to the address of the recipient, the citizen has the right to file a complaint. The deadline for making a claim - half a year from the moment of sending the letter. For writing search activities, 60 days from the date of registration of the application are given. After this period, the consignee guides the official letter of results.

Types of statuses and decoding

Mail of Ukraine, this is a computerized system. Thanks to the timely introduction of information by the operator, the recipient of the parcel always knows where the order is located. In view of this, there are several status options:

  • « Exit with index number ***"Outside of Ukraine. The format indicates that the departure left the state and is directed to another country. To track the departure through UKPPS "Ukrpochta" in the event that the letter is still in the Ukrainian territory. You can get detailed information about the delivery through the country's post statement;
  • « Handed personally addressee" Such status means that the parcel moves from one region of Ukraine to another. After 12-24 hours, you can repeat the request and get reliable information about the location of the departure;
  • « Parcel No. *** transferred (date ***) in post office № ***" This information indicates the receipt by the post office of the parcel, letters and other types of departure. At the moment, the order is not personally manually. For the recipient, this is a signal for visiting the post office and package fence;
  • « Information about sending along track code No. *** is missing" This is explained by several situations. First, it is necessary to check the correctness of the information entered. An error may be made during the introduction of Track numbers. If the code is entered correctly, the status says that the parcel is not yet registered in the database. You can get detailed information through one working day. With international shipment to the consignee, the status informs that the parcel has not yet crossed the limits of the country.

Attention: In the rules of Ukrposhta it is stated that the departure registration procedure within 24 hours from the moment of arrival at the warehouse.

To receive parcel, parcel, custom letters or other departure, the client must provide documents for identity card:

  • passport of Ukraine;
  • international passport;
  • military ID;
  • certificate of release on release;
  • driver's license;
  • another document temporarily replacing a citizen passport.

It is allowed to obtain mailings on photocopy of a passport certified in a notarial office. Relatives, friends or other proxies can get a parcel for the consignee. For this, it is necessary to make a power of attorney, according to the current legislation of Ukraine.

In the overwhelming majority of states, postal services provides the state operator and commercial companies. No exception and Ukraine: National Ukrpochta fights for the attention of its customers with commercial enterprises, for example, with new mail. On the site site is available tracking of any postal shipments on the territory of Ukraine and beyond, including Russia.

As an independent division of mail of Ukraine has been operating since 1994. Today Ukrpochta has twelve thousand postal objects, including offices, post office, posts, as well as temporary and seasonal items. Mail of Ukraine offers services for the delivery of parcels, as well as letters, receipts and other correspondence.

New post is a commercial organization that is engaged in express delivery in Ukraine since 2001. The company provides services for the delivery of correspondence and goods, cooperating with individuals and legal entities. New mail clients can use international delivery services.

And the mail of Ukraine, and the new mail is working in accordance with international standards. When making the parcel, it assigns the tracking number. This is an identifier code consisting of 13 digits and unique for each mailing. Waiting for the sending of Ukrpochta or New Mail, use the tracking service on our website.

How does the Parposhta parcel tracking:

  • you will need a 13-digit tracking number;
  • use express search and enter the number in a special field on the site, after which you will receive up-to-date information about moving your parcel;
  • to save data on multiple mails of mail of Ukraine or new mail, pass a simple registration in your account.

Mail of Ukraine has been operating since 1994, performing shipments within the country and beyond. Delivery of letters and parcels has become even more convenient with the new feature - tracking of mail of Ukraine by number or receipt at any stage of delivery. The organization is working daily to develop a structure depending on modern trends, use advanced technologies, focus on scientific management methods, improving the quality of services for competitiveness in world markets. Mail of Ukraine has 12,000 branches throughout the country, which are concentrated both in large cities and in rural areas. For the benefit of branches, more than 70,000 people work, who annually process millions of orders and send them users around the world. Mail of Ukraine specializes in the delivery of registered letters, parcels, parcels and other goods. The service tries to provide customers with high-quality services in the postal service, financial and other departments.

The mail of Ukraine is responsible to each client, providing high quality, safeguards and speed guarantee. Track mail shipments of Ukraine by track of the order number is a guarantee of the safety of the goods. With this service, the sender or recipient is always sure - the parcel will come to him exactly on time at an initial form.

Touch parcel tracking

Often, it is extremely necessary to follow the location of the parcel from the Post of Ukraine. Lovers acquire goods in online stores are constantly forced to use logistics companies that can be both proven partners and unfamiliar companies. You can check the mail tracking of mail in the ID of the identifier using an online service (operates in Ukrainian, Russian and English), where it is enough to enter the tracking number is a code consisting of numbers and Latin letters, which is issued after the purchase.

Tracking the mail of Ukraine by mail identifier number becomes convenient after creating an account on the service, with which you can check the delivery status for free. To register on the site, you must come up with a login and password or synchronize with an account of any connected social network.

Quickly and simple

Tracking the parcel of mail of Ukraine by number will always be able to know the current location of the parcel, parcel, letters. This information is needed in order to understand whether its order is delivered to the end item or still stays on the way. Tracking mail mailings of Ukraine is absolutely free - to check the order you can each user. The service has a Russian-speaking site that checks the tracking of mail mailings of Ukraine by postal identifier. After creating an account, the entered parcel track numbers are automatically saved in the account. If the parcel changes the status or crosses the border, the sender or the recipient automatically receives a message to email.

Regarding cooperation with the National Postal Operator, ETSY sellers always have a lot of questions. Recently in our facebook group for masters This topic is increasingly coming to the fore. I think it's time to collect all questions and answers. So, let's talk more about how to send parcels Ukrposhta, how to track them and what to do if suddenly lost.

But first I want to thank Julia Pavlenko For help in the preparation of this article, she, together with other members of the new management team, Ukrpochta is working to make the Ukrposhta convenient, reliable, understandable and pleasant service.

And now about all stages of interaction with mail in order

Packing of shipments

Before sending something, you should buck your attachment. Unfortunately, it is still far from all compartments and not always have materials for packaging. Therefore, take care of this in advance.

Package your products very securely, do not hope that with your package will turn carefully and gently. This is primarily your responsibility that the investment has come to the buyer safe and maintaining. Recommendations for packing parcels from Ukrpochta can be read.

About if the product, despite reliable packaging, arrived damaged, let's talk below.

Shipping rules in different countries

I will stop here literally at the pair of the most common questions and answers.

Maximum duty free investment cost, i.e. The cost of goods at which the recipient will not pay the customs fee upon receipt of the parcel.
- In the US, this figure is $ 800 / month, i.e. During the month, any American can make goods for this amount.
- EU countries 22 euros - disposable purchase. In Bulgaria, Poland, Lithuania and the Czech Republic, departure from individuals are not subject to 45 euros.
- Canada: up to 20 Canadian dollars (this is about 16USD, i.e. American dollars) shopping, and up to 60 Canadian dollars (47.9USD) Gifts
- United Kingdom to 15 GBP (19.6 USD)

Read more about what goods are prohibited for shipment and the rules for the importation of parcels (including the maximum weight and cost) in different countries can be viewed.

I draw attention to that always choose the type of transport - the air, the difference in price is not significant, but for the time limits much faster.

And below a bit of basic information for each type of departure.

This is the cheapest type of goods. Moreover, if you have someone (including the Ukrpochta employee) will say that the parcel cannot send goods, but only documents and printing - do not believe it!

For clarity, I bring short squeezes from the internal document Ukrpochta, its number number 512-09-181 of 04/18/2017 "Pro Primimanya for reinforcement for interі Ukraine M_International Bandera"

The law "About Poshoviy Zv'Inkok" is prominently, Shaho Banderol - Poshovna Fillennium from Drukniyi Vidanta, Dylitime Papers, Items of Culturally Supplied, Rosemiri, Masa, the order of packed by the Pokanevniki Vіdpovy to the legislative Ukrainian.

Regulations of § 1 Statti RK 156 Rules of writing Koriszovenitzії (Akti Us) Reduced, Scho Vіd Plan, Yaki Pіdlagut Mitetic Control, Matni Matno Declarazіyu CN 22, Rosecischenu at ~ Address Party.

Since the method of Springtlivih Mind For Zdіysnennya Mitat Mind Misphern Plotchiy In MMPO (Kyiv, Lviv, Odessa, Chop), the Operational Vishenium Pita, Rov''yazyi Sq. Miten OPDs) For reinforcement for interі Ukraine Mizhniy, forgiveness, the recommendations of the Bandera іz Obovo CN 22, Yaka Maci Bethi, at the address management of the CN 22, Yaka Majki at Vіdpovіdnaya Mіstsi (Pіd Revisitis of the Vidarman).

Zgіdim's standing acts of VMOs Vimogami in Mitnіi Declaratsії CN 22 Worth Associated by Reporting Personal Contribution - Nimanuvannya, Kilkіst, Masa Ta Warti Skin Subject, Zagali's Warts Warts Not allowed (Detail of the Іnstruksіya Schodo-Plain of the CITRUE Declaratsії CN 22).
Vipadka Peresilan Miziznaya forgiveness, the recommended bookholders, deposited by Vusual Drukovani, Vidanta, which will have a birthday declarant CN 22 not Obovo. I have some time, the Banderol can serve as a reinforcement for reinforcement. Protea, unanimlessly visible, VІDPOVYY TO CALLED § 4 Statti RK 126 Regulations of the writings of writings of the KorisShi (ACTI PPS) on the address of the party of the Bandera Maє Bethi Chіtka Vidmiktka "Imprimés" ("Drukovani Vidanta"), is inflicted at the L_VOVY KUTІ ABO, Yak Okzuє on those who are pleased with Drukovanii Drukovanii.

Sets the NBU in the table Look Spets_alnі right of exposure

Small package

Cost: Sending a small package will cost you a little more expensive than the recommended parcel, departure to 250 GR will cost 160 UAH.

Insurance: Compensation is 30 SPS (conditional postal units whose course sets the NBU in the table Spets_alnі right of exposure) At the time of writing Article 1 review \u003d approximately 37 UAH, i.e. Compensation approximately 1110 UAH.

Tracking: Tracking in 68 countries

Read more: here

Parcel

Cost: This is the most expensive departure type, the package up to 250 GR will cost 370 UAH.

Insurance: Parcels with an announced value are insured on the full cost of investment. But! Not all countries take parcels with accepted value, for example, UK does not accept.

Tracking: Tracks in 161 countries.

Delivery terms

Approximate average delivery time in basic countries:
USA, Canada - 10-14 days
Europe - 7-10 days
Australia and other countries - 14-21 days

More accurate delivery time in different countries, look at. These deadlines include such indicators: a fence at any point of Ukraine + customs clearance in Ukraine + international transport + customs clearance in the country of destination + delivery through the territory of the country.

During the holidays, when the mail of many countries is overloaded, these deadlines are usually increasing at least a week. Never give customers a guarantee delivery time. This is even written in the rules of ETSY that the timing of the approximate and the seller is not responsible for the work of postal services.

The cost of shipping shipments

The cost of sending and parcels, and small packages depends on weight and on the direction. General information on topical tariffs here.

How to track departure?

Now you can track departures directly on the Ukrposhta website TU T.

Unfortunately, countries such as Canada, Australia, Britain and some others do not want to transfer shipment statuses without special payment and special integration. Ukrposhta did not want to raise the tariff and therefore decided to first hold negotiations with them - in order to get the most from payment for the transfer (sums are measured by millions of hryvnia). We hope that soon our departures will be tracked in these countries.

But there is good news, Australia's post is actively replies to Facebook. By location of all shipments.

Blanks

When sending international parcels, you need to fill some forms. What are the forms for what type of departure, see links for each of the types of shipments above.

If you want to save your time, it is very convenient to fill these blanks at home and come already trained in the department.

At this link you will find examples of filling the forms and below the forms for download.

Non-standard situations with shipment delivery and how to solve them

Departure is not tracked for a long time or lost

If your departure is not tracked for a long time or the client declares that it never received the parcel, although the delivery time has already passed, you need to apply for the search. This can be done in your compartment or (there in the text itself there is a blue link Roshchuk M_Ingray).

If you still decided to write a statement in the department, then you need to take with you the original check of sending, its copy, the full address and name of the recipient.

According to the standards of the International Postal Union, the search for international shipments can take up to 2 months.

If mistakenly sent by land transport, and you need air

If the departure is still on the territory of Ukraine and did not leave MMPO, then the sender can write an application for shift and pay the difference in the cost of air departure.

If you need to change the name and / or recipient address or to completely return the departure

If the departure has not yet been handed to the recipient, the sender can write a statement in the Ukrpochta branch and pay extra for additional services.

Unfortunately, not all recipient countries provide such a service. From top countries:

  • i accept such applications:
    Russia, Argentina, Pakistan, China, Israel, Switzerland, Mexico, Germany, Czech Republic, Lebanon, Australia, France, Norway
  • do not accept applications:
    USA, Canada, United Kingdom, Hong Kong, іtaly, Denmark, Finland, Sweden.

If the departure is not received and passed the storage time set by the recipient by mail, then it will automatically send you back.

If the parcel is damaged or came without investing

In this case, the sender must write a statement and attach a receipt for sending and a copy (photo) of damaged departure.

IMPORTANT! If when receiving departure, the recipient sees that the shipment is damaged or missing attachment, mail employees must make a mark that the shipment is damaged and compile an appropriate act. This rule applies to all national postal operators, which are part of the International Postal Union.

If you have any questions

Hot line Ukrposhta by phone 0 800 300 545 works 7 days a week from 8.00 to 22.00.

Also through a hotline you can leave a complaint. And they will be taken to work and will try to solve your request / give feedback to you directly.

Mail of Ukraine is a state postal service, independently operating since 1994. For residents of Ukraine, the main advantage of Ukrposhti (Ukrposhti) to private courier services is a branched network of branches - from any online store the parcel of Ukrpochta (Ukrposhta) will deliver even to the most remote corners of the country, and the cost of services is much lower than that of competitors. Today, the mail of Ukraine has 12,000 branches both in large cities and in rural areas. The number of employees is also impressive - now in the company employs more than 73,000 people. The postal service keeps up with the times, now there has been an opportunity and clients of Ukrposhta track the parcel by number. Each year of mail of Ukraine delivers more than 15.4 million parcels, most of which are orders from modern online stores.

Ukrposhta (Ukrposhat): track the parcel

Mail of Ukraine provides high-quality services in the field of postage, the ability to track the package Ukrpochta ensures that the order is not lost on the way and will be delivered on time. In order to track the goods through the UkrPoshta, it is necessary to undergo an easy registration procedure on the official website. To do this, you will need to come up with a login and password, it is also possible to register by synchronizing the account with a page in one of the social networks. Tracking parcels Ukrpochta is carried out along the track numbers. These are special identification numbers that are combinations of letters and numbers that are assigned to each postage. The track number must be entered into a special window, after which the system automatically tracks the package of Ukrposhta by number. When registering, the user receives access to additional services: now it can track several parcels at once and save all track numbers. This is necessary in order for the package of Ukrposhta (Ukrposhti) to track, it was possible to just a couple of clicks, without the need to re-enter the track number every time. You can also configure automatic alerts and learn about changes in the status of the order simply viewing email. Tracking the Ukrposhta parcel can online at any time convenient for you, after registering on the track number site, the system monitors the movements of mailing around the clock. You can trace the Parcel of Ukrposhta now and from a smartphone - a convenient mobile version of the site makes it possible to track the durable parcel, even if you are on a business trip or vacation and have no permanent access to the PC. Convenient and affordable service Ukrposhta Track the parcel by the number of the invoice can only in a few seconds, and the process will not require any effort from you.

Always in touch

Ukrposhta Track parcel allows using the latest site with a convenient interface and the ability to receive information in Ukrainian, English and Russian. For the Ukrposhta track tracking - the standard procedure used to ensure the security of the postal segment. This is especially important for those who make purchases in online stores of different countries, since it is the Ukrposhta system that makes the parcel tracking makes the most convenient for customers. If you have any questions or problems with the dock and tracking of the parcel, - you can always contact a specialist on the site or by phone hotline. Track the package Ukrposhta by parcel number is now available for everyone! You no longer need to worry about the security of mailing and be in ignorance about its whereabouts - with a durable parcel will be delivered on time, and the track can always be tracked.

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